Department: Experience Design
Salary Band: £40,000 - £62,000 (depending on experience)
Location: London (hybrid)
Requirements: Rights to work in the UK and a portfolio

Job Description:
We’re looking for a user experience researcher to join our team. The role has a primary focus on conducting and analysing user research, however we are a multidisciplinary team that promotes learning and growth to expand skill sets - so we’ll expect this researcher to take an active interest in and contribute to other areas of XD work. This means you’ll collaborate across a team of highly skilled researchers, strategists and designers who share your passion  for crafting compelling, evidence-based, beautiful customer experiences.  From website re-designs to optimisation programs, establishing service design strategies and chatbot interfaces - you'll have loads of exposure to working on some delightful projects for leading brands.

You:

• Are naturally curious and seek to understand human behaviour
• Enjoy building successful relationships with clients and teams
• Plan and facilitate user research and workshops
• Have a breadth of knowledge of quantitative / qualitative research methods and know when it is appropriate to deploy them
• Take ownership and deliver well-crafted research programmes and quality analyses
• Collaborate throughout all stages of the experience design process and advocate for evidence-based digital product design
• Support the build of interactive prototypes with user research and testing
• Contribute to internal best practices and skill sharing
• Have a skill for distilling and communicating insights to stakeholders in a clear and engaging way

We:

• Offer a diverse and supportive team at Inviqa, the digital experience agency within Havas CX
• Offer 25 days holiday, 3 days off between Christmas and New Year, and your birthday off
• Offer flexibility around your working hours and patterns: work in a way that suits you
• Offer a large degree of autonomy and progression along with support to develop
  your skills through our generous training budgets and the chance to attend/present
  at relevant conferences
• Provide the opportunity to participate in impactful work for some amazing world-
  famous brands like Virgin, Radley, Arsenal FC, Aman, CitiBank and many others
• Offer a role within an international network dedicated to delivering meaningful
  experiences across the entire customer journey
• Enhanced maternity leave (6 weeks 100% of salary then 20 weeks 50% of salary).
• Offer enhanced paternity leave (4 weeks fully paid) and
• Up to 5 days paid emergency parental leave
• Eye Care vouchers
• Free parking and Cycle to Work Scheme
• Free breakfast, fruits and hot drinks
• Vivendi share option scheme
• A generous learning budget and access to Training and development from Havas University.
• Pension scheme, access to great offices and collaboration spaces.

Eligibility
You must be eligible to take up full-time permanent employment in the UK. 
Due to high volume of applications, only eligible or matching candidates will be contacted by us.