Head of Experience Design

Are you an Experience Design guru? Do you inspire and lead the teams that you work with, providing direction and empowering people to excel in their role? If so, read on...
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The Role

Are you an Experience Design guru?  Do you inspire and lead the teams that you work with, providing direction and empowering people to excel in their role? Do you enjoy engaging with clients, helping them to understand the benefits of design thinking and working strategically with them on their digital products and roadmaps.  If any of this sounds like you, read on...

In 2018 Inviqa acquired Webcredible, one of the UK’s original and leading UX agencies.   Following a period of transition for the Webcredible UX/UI team, we’re now looking for a new Head of Experience Design (XD) to drive forward the XD agenda within Inviqa.  Working with clients such as SSE, Visa, Reiss and Tesco, we want you to lead the continued success and growth of this team.  

In a nutshell we’re looking for a motivated Experience Design leader to grow our fantastic team team of researchers, UX and UI designers, increase XD revenue through engaging with new and existing clients and help further establish Inviqa as a centre of excellence for Experience Design. 

Specifically you will:    

  • Lead the XD team, driving excellence and operational effectiveness, providing support, ensuring an optimum employee experience
  • Be responsible for the quality and delivery of all UX and UI design at Inviqa and the team within this function. 
  • Identify the right skills and resources to grow the team both in the UK and our local markets
  • Set the strategy for XD within Inviqa, working with teams across the business to deliver on this and ensuring we are at the leading edge in the Experience Design field. 
  • Provide oversight and consultancy on large strategic projects/accounts
  • Work with our in-house sales team to support (pre)sales activity for Experience Design

The Ideal Candidate

You'll be comfortable taking a leadership role with both teams and clients, providing direction and support based on experience and strong relationships. You'll have significant experience within UX - either from an agency or client background - and be able to talk confidently about how you’ve delivered impact in your work.  

You will demonstrate leadership skills around providing direction, empowering teams and taking ownership.

You will be aligned to our values - Purpose, Human, Open, Learning and Together.  This means that you are goal driven and deliver on your commitments, you empathise with clients and colleagues, you share knowledge and give honest feedback, you have a thirst for learning, and you collaborate as a default.

You should definitely go for this opportunity if you want to:

  • Provide leadership to a team delivering a variety of challenging research, strategy and design projects for household name clients
  • Play a key part in building up Inviqa’s reputation in Experience Design, helping to bring in new clients and continuing to build the right team to excel 
  • Be part of our unique culture of collaboration, trust and empowerment
  • Work within an extremely well respected UX team where you can have a visible impact

Most importantly, you'll have amazing comms skills and will be super-passionate about improving digital experiences.

Why Inviqa?

You’ll be part of a friendly, supportive team who are dedicated to creating amazing customer experiences. You will be supported to develop your skills and experience both through our dedicated training budget, the chance to attend/present at relevant conferences, and through our internal conference, ICON. We offer a genuinely flexible working environment, 25 days holiday, pension scheme, great offices and a company full of fantastic people.

At Inviqa, we craft digital experiences that change the game for our clients and their customers.

Our teams combine strategy, customer insight, and technology engineering to help brands like Virgin, Radley, and Arsenal FC to rapidly solve customer problems and achieve their goals faster.

We’re a team of around 200 strategists, designers, technologists – and everything in between. And with offices across the UK, Germany and Hungary, we’re a local agency with global reach. Our vision is to create the best possible experiences for each other, our clients and their customers.


You must be eligible to take up full-time permanent employment in the UK. 

Or, know someone who would be a perfect fit? Let them know!


Aviation House
WC2B 6NH London Directions getintouch@inviqa.com +44 (0) 20 3179 9555

The perks of being an Inviqan...

  • Flexible Working ⏰

    We believe in a healthy work-life balance and offer a range of flexible working options to help you stay happy and productive.

  • Generous Learning Budget 📚

    We're firm supporters of life-long learning. That's why we offer a generous budget for training and conferences, plus our own internal training.

  • Skill swaps 🔁

    Our regular skill swap formats are the perfect place to learn something new. And our internal conferences bring everyone together to celebrate our successes and trade learnings.

Share our values

We're a team of 200+ strategists, designers, developers, and everything in between!

What unites us is our appetite to learn, and to work together as one team to create the best possible experiences for the end users of our digital products, and for each other.



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