User Experience (UX) Director - Interim (6 Month Contract)

Interim opportunity to work with a fantastic XD team (formerly known as Webcredible) on some great clients - come and join us!
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The Role

We’ve got a lot of exciting work coming up with our clients, and we’re looking for an Experience Director to join our award-winning Experience Design team for 6-months, with the possibility of extending.

From complete website re-designs to optimisation programs, establishing service design strategies and chatbot interfaces - you'll have loads of exposure to working on some delightful projects for leading brands such as Avanti West Coast, Arsenal FC, Visa and REISS.

Specifically you will:

  • Align yourself to key clients - understand their problems/industry, build trust, grow relationships and ensure they buy in to the work we deliver

  • Provide oversight across multiple projects and clients to ensure our work is delivered to an exceptional quality

  • Provide hands-on UX consultancy, research and design for some of our most complex and challenging projects

  • Lead multi-functional project teams to deliver our core research, design and strategy services to our clients

  • Advise your clients on programmes of work to meet their strategic objectives

  • Support sales activity - attend client chemistry meetings, scope work, create proposals and lead pitches

  • Inspire those around you and help our consultants improve their craft 

The Ideal Candidate

You'll be comfortable working across multiple projects/clients/industries simultaneously and can very quickly understand problems and propose a path to a solution. You like to take a leadership role with clients and aren’t afraid to challenge senior stakeholders. You make stuff happen - you can unblock internal or client challenges, resolve conflicts and drive things to completion. 

You can empathise with our clients and have a great set of references from clients that love you. You'll have significant experience within UX - ideally from an agency background - and demonstrable experience working on complex projects for household name clients. You love problem solving and can show examples of how you’ve proposed imaginative solutions to business or user problems. You will be aligned to our values - Purpose, Human, Open, Learning and Together. 

This means that you are goal driven and deliver on your commitments, you empathise with clients and colleagues, you share knowledge and give honest feedback, you have a thirst for learning, and you collaborate as a default.

Any experience working with financial services, rail, travel or retail would be a bonus. You should definitely go for this opportunity if you want to:

  • Work at a rapid pace across a variety of clients, often working on cutting-edge new products and services

  • Take a leading role in a recognised UX team

  • Be part of our unique culture of collaboration, trust and empowerment Most importantly, you'll have amazing comms skills and will be super-passionate about improving digital experiences. 

Why Inviqa?

At Inviqa, we craft digital experiences that change the game for our clients and their customers.You’ll be part of a friendly and supportive team who are dedicated to creating amazing customer experiences. We offer a genuinely flexible working environment and collaborative culture that our team adores. We want you to be the best version of yourself and provide the autonomy to operate in your preferred fashion with the structure to provide you with the support you need to succeed.

We’re a team of around 200 strategists, designers, technologists – and everything in between. And with offices across the UK, Germany and Hungary, we’re a local agency with global reach. 

Our vision is to create the best possible experiences for each other, our clients and their customers.Our teams combine strategy, customer insight, and technology engineering to help brands like Virgin, Radley and Arsenal FC to rapidly solve customer problems and achieve their goals faster. 

Or, know someone who would be a perfect fit? Let them know!

London

Aviation House
WC2B 6NH London Directions getintouch@inviqa.com +44 (0) 20 3179 9555

The perks of being an Inviqan...

  • Flexible Working ⏰

    We believe in a healthy work-life balance and offer a range of flexible working options to help you stay happy and productive.

  • Generous Learning Budget 📚

    We're firm supporters of life-long learning. That's why we offer a generous budget for training and conferences, plus our own internal training.

  • Skill swaps 🔁

    Our regular skill swap formats are the perfect place to learn something new. And our internal conferences bring everyone together to celebrate our successes and trade learnings.

Share our values

We're a team of 200+ strategists, designers, developers, and everything in between!

What unites us is our appetite to learn, and to work together as one team to create the best possible experiences for the end users of our digital products, and for each other.

 

 

Already working at Inviqa?

Let’s recruit together and find your next colleague.

email
@inviqa.com
  • Adrienne Davis
  • Alexander Baxevanis
  • Alfredo Fernández Alcalá
  • Andreas Kleemann
  • Andy Ingle
  • Cathy Dearson
  • Christian Schober
  • Daria Lanz
  • Daria Logvinskaia
  • Eddi Chen
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