I solve real people's problems through design thinking, using evidence and empathy, in order to make their lives better.
One of the best parts of my job is getting to talk directly to people - to understand first hand their challenges and needs. I believe that talking to customers, and involving them throughout the design process, is the best way to create great experiences.
I'm interested in using new and emerging technology to push the creative boundaries of UX design and problem-solving. And I’m excited to see how emerging technology will start to disrupt the traditional UCD process.